Unfortunately, small town library pages always seem to be idiot-friendly, because small town librarians seem to feel that the patrons are idiots. That's been the case in my library (I'm not one of the librarians, just so you know).If it's been made idiot-proofed- so that the IT people don't have to solve "problems" caused by those idiots who actually use the page, there's probably nothing you can do about it, because they've assumed you are one of the idiots. As a user, but not a programmer of library pages, I'd suggesst keeping the flashiness down to a minimum- not because it's idiot-friendly, but because it will be easier to keep up and sipler for everyone. Makke sure your catalog is complete and can be accessed from anywhere, and don't require a account number- especially if your library cards are 10+ digits.
As for links - IRS and state tax pages, the homework help pages of your state library if applicable, links to larger libraies if they share your borrowing priviledges and link to interloan library requests. People are capable of putting through their own - in spite of the idiot your library may have that "does it for you".